IROP Guide

These two chapters go hand in hand with each other and will help make IROP events a little less stressful:

Chapter 7 – IROPS, Section C, Number 2. (Pages 62-71)
-These pages include rules regarding all IROPS, Displacements, Operational Assignments and Fatigue.

Chapter 10 – Getting Paid, Section E – Pay Protection (Pages 93-95) and Section I – Additional Earnings (Pages 100-105)
-These pages include pay rates for IROPs, ground holding pay, rest periods and premium pay for eligible situations.

The Basics:

“Walk or Waive”: This will go into play when any flight segment will take you beyond 18 hours of duty time (18 hours and 1 minute to be exact) (See Page 62)

DRL: This means you have been displaced and released and are no longer contactable. (See Page 65)

DRA: This means you are displaced; however, you are reassignable to work additional flying. They have two hours to reassign you, place you on rest or release you entirely. You can only be contacted ONCE during a rest period while on DRA. A hotel must be provided in base if the DRA status exceeds two hours. (See Page 65)

Operational Assignments: This means you were given an involuntary trip on a day off or are given additional flying at the end of a pairing that exceeds four hours from your original release time. Both of these scenarios are to be paid at PREMIUM PAY. (See Page 67)

Premium Pay: $10 dollars an hour over your base rate. (See Page 102)

IROP Pay: Duty periods that become 14:01 hours to 15:00 hours flat rate of $50.00, 15:01 hours to 16:00 hours = $100.00, 16:01 hours or greater = $150.00. (See Page 103)

Ground Holding Pay: $15.00 per hour. If holding at the gate, you will begin receiving GHP after 1 hour. If you are diverted, it begins when you block in at the gate or hardstand and remains in effect until you block out of that gate or are released to rest. (See page 103)

Fatigue: Never be afraid to use this federally protected option. Just know that once you use it, you must immediately be given 9 hours of rest and complete a fatigue checklist online within 48 hours of the fatigue occurrence. Should it prove that your fatigue is valid, you will be pay protected and no points will count against you. (See Page 69-71 for full details)

Rest periods during IROPS: Between 16 hours and 17:59, you must receive 10 hours of rest. In excess of 18 hours, you must be provided with 12 hours of rest. (See Page 64)

Keep in mind there is a lot more to know. It is our responsibility as teammates to know our work rules, so please take the time to familiarize yourselves with these rules. We hope this will help answer some basic questions and where to find things should you need detailed information. As always, feel free to reach out to your Negotiating Committee if you have questions, comments or concerns.

Contact and Other Resources


2016 Industry Pay Comparison Chart – How do we measure up?

Bust the Myths – Dues, protecting our culture and more

See a Flight Attendant Contract – Take a look at Southwest Airlines Flight Attendant’s contract


Reach our VX Negotiating Committee – [email protected] Contact page – Ask a question, report an issue, update personal contact information

TWU Advisor to VX – Thom McDaniel, [email protected]

TWU Address – Use the following to send us usps mail

Our Union FAQs

As we build our new Union there are going to be lots of questions. The FAQ list below will evolve with our progress, so check back for updates; and if you don’t see a question you’d like answered, let us know on the Contact page.


We have voted to have our own Union – now what?
With our Negotiating Committee in place, we will begin to train our team, write contact proposals, survey our Members and put in place the corners stones of our new Union.

What if Management does not respond to our requests?
After our vote and certification of TWU as our union, VX Management is legally bound to negotiate in good faith with our union.

Building Our Union

What is the best way to get information about our new Union?
The official source of information at this time is our website where you can submit your personal contact information (email, mailing address, and phone) to receive regular updates, get information, submit ideas, and ask questions. All information submitted on our Union website is confidential. We will also be holding “VX Village Hall Meetings” on conference calls where our TWU Advisors will answer questions directly from ITMs. There is a union Facebook page called TWUVX ITM Connection where ITMs can respectfully discuss issues, however the official site for Union information is our website,

Why do you need my personal email?
While we can use your VX email, many times corporate email systems block certain words or mass mailings are interpreted as spam and blocked. In order to insure that you receive the most up-to-date and accurate information sent directly to you, your personal email address is the best avenue; providing your phone number and mailing address are also helpful for text and snail mail updates. Any contact information provided to the Union is confidential and will not be given or sold to any third party.

What is a Shop Steward and how can I become one?
A Shop Steward is a Union representative who volunteers for union activities and to represent other Members in meetings with Management. When we are able to meet with Management, we will discuss the role of Shop Stewards to try to get mutual agreement on their role for our ITMs and then we will provide the opportunity for our ITMs to volunteer and receive training from our Union Advisors.

When will we elect Union Officers and write Local Bylaws?
We will not elect Union Officers or write Bylaws until after we ratify our first contract. During the interim time period, our Negotiating Committee will act as our leaders and spokespersons. We do hope that as other TWU Locals have done, we will be able to develop opportunities for volunteers to assist our ITMs and give input through in other roles as Shop Stewards, and Safety, Professional Standards, and Critical Incident Stress Management Committees.

What is our Local Number?
We have not been assigned a Local Number yet.


When will we begin paying Union dues?
TWU has a policy that Members do not pay Union dues until we ratify our first contract.

How much will our Union dues be?
For Flight Attendants, TWU has a policy that Union dues are the weighted average of the pay scale of the work group. This means that unless we vote otherwise, our dues will be based on our pay rates and only go up when we negotiate pay raises.

While I know we are not paying dues until our first contract is ratified, can my dues be used to support political parties or candidates?
The simple answer is NO. TWU does not use Union dues to support any political parties or candidates. There is an opportunity to support labor-friendly political candidates through the TWU Committee On Political Education (COPE), but it is funded through voluntary contributions, not union dues.